Director of Operations - Exhibit Installation & Dismantle

Director of Operations - Exhibit Installation & Dismantle

Director of Operations – Exhibit Installation & Dismantle

Have you ever thought about starting your own I&D business but hesitated because of the overwhelming logistics—taxes, insurance, government compliance, and everything else that comes with business ownership? We get it. That’s why we’re offering an alternative. Show Masters Production Logistics, Inc. operates, as one of its divisions, an established national provider of exhibit installation and dismantle labor, local tools and material support, and project management for trade shows, marketing events, and exhibit environments. We are looking for an experienced Director of Operations to take the lead in running and growing this operation. This is your chance to focus on building the business, expanding its reach, and leading a team—without getting bogged down in the red tape of ownership. Job Responsibilities As the Director of Operations, you’ll be the cornerstone of our operational success. Your responsibilities will include:

• Strategic Leadership: Develop and implement long-term strategic plans aligned with the company’s vision and goals.
• Operational Management: Oversee all operational functions, including resource allocation, logistics, and process optimization, to enhance efficiency and scalability.
• Team Leadership: Inspire and lead the team, fostering a culture of collaboration, innovation, and accountability.
• Financial Oversight: Manage budgets, forecasts, and financial analyses to ensure profitability and sustained growth.
• Process Improvement: Collaborate with team to identify and develop best practices, drive efficiency and enhance operational workflows.
• Project Management: Driving projects involving the development and evolution of the division and its structure.
• Data-Driven Decisions: Leverage data analytics to identify trends, address challenges, seize opportunities, and scale the operation’s resources and service geography.
• Client Focus: Promote, maintain, and enhance our commitment to delivering exceptional service to clients.

Qualifications We’re searching for an exceptional leader with the following qualifications:

• Minimum of 7-10 years in operations management, project management, or a similar leadership role.
• Proven experience scaling operations in a growing company.
• Prior experience in business ownership, co-ownership, or executive leadership roles is highly desirable.
• Certifications in leadership, management, or industry-specific areas are a strong plus, as is any working knowledge of process development (Six Sigma, etc.)
• Industry experience in the exhibit, installation, or dismantle services segment is ideal, though not mandatory.

Skills & Competencies

• Strategic Planning: Expertise in crafting and implementing long-term strategies.
• Operational Optimization: Track record of enhancing efficiency through proven methodologies.
• Financial Management: Strong understanding of budgeting, forecasting, and financial analysis.
• Technical Proficiency: Familiarity with ERP systems, CRM software, and project management tools.
• Leadership: Ability to inspire teams, resolve conflicts, and drive results.
• Management: A balance of management style; always fair, but firm as necessary, with a collaborative and nurturing approach, recognizing publicly and constructively criticizing privately.
• Communication: Excellent verbal and written communication skills.
• Adaptability: Thrives in dynamic environments and excels under pressure.

Personal Attributes

• People skills: Communication, diplomacy, collaboration, guidance.
• Integrity and a commitment to ethical standards.
• Resilience, with the ability to stay composed under pressure.
• Innovative thinking with strong problem-solving capabilities.
• Strategic planning to align operations with business goals.
• Detail-oriented with a focus on delivering exceptional results.
• Commitment to customer satisfaction and quality service.

Additional Requirements

• Willingness to travel as needed.
• Flexibility to work outside standard business hours, including evenings and weekends.
• Sales experience or an understanding of sales principles is a bonus.
• Marketing experience or an understanding of marketing principles is a bonus.

Compensation

• A base salary, open to negotiation
• A percentage of the operation’s revenue

Why This Opportunity? This role is for someone who has considered running their own I&D business but doesn’t want the burden of back-office headaches. Here, you can lead, grow, and scale a business—without dealing with taxes, insurance, and government compliance. If you’re ready to step into a leadership role and focus on what truly matters, we want to hear from you.